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- After Service Guarantee At HomeHelpy, excellent customer service is our key to success. We promise speedy follow-ups on customers’ queries. Customers are always welcome to communicate with our Help Centre through our app...
- Invoice You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
- Health Record We do verifications to ensure that our HomeHelpers are free from all communicable diseases, as we require out HomeHelpers to go regular health check-ups. We also do not allow our HomeHelpers to work...
- Rescheduling (1) Customers can only reschedule a booking 24 hours before your service commences. (2) The rescheduled dates and hours must amount to be lower or equivalent to the booking fee...
- Is it possible to only book add-on services such as clothes ironing? You are not able to book add-on services only. However, you can book a regular Home Cleaning service, and instruct our HomeHelper to do clothes ironing only.
